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IF Phone System Trust Center

June 11, 2023

IF Phone System Trust Center

Carriers are becoming increasingly sensitive to spam and AUP enforcement when it comes to SMS and Calls. To keep spamming in check and to protect the end customer (leads/contacts) they have created various regulations & compliance frameworks.

Trust Center (Available only for accounts with the country set to the US) provides products that can improve customer engagement through brand recognition.

 

To access the available Trust Center products, below are the steps:

  1. Fill in all the required fields on the Business Profile section of the sub-accounts.
  2. Register your Business Profile
  3. Register for A2P Brand and Campaign
  4. SHAKEN/STIR and CNAM [Coming Soon]

This article will help explain which compliance you may need and how to get them.

Table of Contents

Trust Center Onboarding Overview

Trust Center provides products that can improve customer engagement by increasing throughput and brand recognition. To access the available Trust Center products, please follow the steps below:

  1. Gather the required information about your business.
  2. Within Trust Center, create a Business Profile to represent your business.
  3. Register a US A2P brand for US A2P 10DLC capabilities.
  4. Register a new campaign use case and link it to a Messaging Service. [Automatically processed once all the information is provided.]
  5. SHAKEN/STIR and CNAM [Coming Soon]
 

Pre-requisites: Gather the required information for Business Registration

How will this affect Campaign Vetting?

To access the available Trust Center products, the first step would be to “fill in all the required fields on the Business Profile section of the account”.